Privacy Policy

Effective date: [DATE]

L'Artigiano ("we", "us") is a fresh pasta kitchen at 90 Charter Oak Ave, San Francisco, CA 94124, operated by Cassius Tekin, doing business as L'Artigiano. This policy explains what information we collect through our website, lartigianosf.com, how we use it, and the choices you have.

We keep things simple. We collect only what we need to answer your questions, plan catering orders and understand how people use our site. We do not sell your personal information.

Information we collect

  • Catering requests. When you fill in our catering form: your name, email, phone, company, event date, number of guests, pickup or delivery, and the details you share about your event.
  • Messages. When you email us at order@lartigianosf.com: your name, email address and anything you write to us.
  • Device and usage information. Collected automatically through cookies and similar tools when you visit: IP address, browser and device type, pages visited, links clicked (such as "Order" buttons), the site that sent you to us, and approximate location (city level). See "Cookies and analytics" below.

We do not take payments, create customer accounts or run a mailing list on this website. When you order food, you do it on Uber Eats or DoorDash, and those companies collect your order, address and payment details under their own privacy policies.

Please don't send us sensitive information, such as health details, through the catering form or email. If you tell us about a food allergy for a catering order, we use it only to prepare that order safely.

How we use information

We use the information we collect to:

  • Reply to your messages and catering requests, and plan, prepare and deliver catering orders
  • Understand which pages and dishes people look at, so we can improve the site and the menu
  • Keep the website working and secure, and prevent spam and abuse
  • Meet legal, tax and accounting obligations

We do not use your information for automated decisions about you, and we do not send marketing emails unless you ask us to.

How we share information

We do not sell your personal information, and we do not share it for advertising. We share it only with:

  • Squarespace, which hosts our website and catering form and sets cookies the site needs (privacy policy)
  • Google (Workspace, Analytics and reCAPTCHA), which runs our business email, measures how visitors use the site, and checks catering form submissions for spam (reCAPTCHA looks at signals such as your IP address and how you use the page) (privacy policy)
  • Uber Eats and DoorDash, which take and deliver food orders. When you tap an "Order" button you leave our site, and their own privacy policies apply

We may also share information if the law requires it, to protect our rights or someone's safety, or with a buyer if the business is ever sold. Squarespace and Google act as our service providers and may use the information only to provide their services to us.

Cookies and analytics

Cookies are small files a website stores in your browser. We use:

  • Necessary cookies from Squarespace, which keep the site and the catering form working and secure
  • Analytics cookies from Squarespace's built-in statistics and from Google Analytics, which tell us how many people visit, which pages they view, which buttons they click and where they came from. Google Analytics is a third party that tracks activity on our site
  • Embedded content, such as the Google map on our Hours & Delivery page and short videos on our pages, which may let Google or the video host collect basic information like your IP address

We do not use advertising cookies or ad-tracking pixels.

Your choices. Analytics cookies are on by default, and our cookie banner tells you about them when you first visit. To opt out, block or delete cookies in your browser settings, or install Google's opt-out browser add-on. Blocking necessary cookies may stop parts of the site from working.

Do Not Track

Some browsers send a "Do Not Track" or Global Privacy Control signal. Our website does not currently change what it does when it receives these signals. You can still turn off analytics using the choices above.

Your choices and rights

You can ask us to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong
  • Delete your information, unless we need to keep it for legal, tax or accounting reasons
  • Stop emailing you

Email order@lartigianosf.com with your request. To protect your information, we may ask you to confirm details before we act, such as replying from the email address you used with us. We will answer within 30 days and will not treat you differently for asking.

If you live in California, you also have rights under California law. We do not sell or share personal information for advertising, as those terms are defined in California law. If that ever changes, we will update this policy and give you a way to opt out first.

Keeping information safe

  • How long we keep it. Catering requests and emails: up to 3 years after your last contact, or longer if tax and accounting rules require it. Analytics data: up to 14 months, then Google deletes it automatically.
  • Security. We use reputable providers (Squarespace and Google), secure connections (HTTPS) and limit access to the people who need it. No system is perfectly secure, so we can't guarantee absolute security.
  • Children. Our website is not meant for children under 13, and we do not knowingly collect their information. If you believe a child has sent us information, email us and we will delete it.
  • Other websites. Our site links to Uber Eats, DoorDash and other sites. We are not responsible for how they handle your information, so please read their privacy policies.

Changes to this policy

We may update this policy when our website or practices change. We will post the new version on this page and change the effective date at the top. If a change is significant, we will also add a notice on our home page for at least 30 days.

Contact us

Questions or requests about your privacy:

L'Artigiano (Cassius Tekin, doing business as L'Artigiano)
90 Charter Oak Ave, San Francisco, CA 94124
order@lartigianosf.com